FAQs

Frequently

Asked Question

  • Why are your prices cheaper than other retailers?

    Toucana: Quality from Farm to Fork, Affordable Excellence


    "At Toucana, our commitment to quality begins at the roots. Unlike other retailers, we control the entire process – from cultivating our crops in our own farms to production in our state-of-the-art factories. By eliminating middlemen and ensuring quality at every stage, we pass the savings directly to you.


    Our integrated approach means fresher produce, meticulous quality control, and reduced costs. This unique farm-to-fork model allows us to offer you excellence without the hefty price tag. Toucana isn't just a brand; it's a promise of affordable, top-tier quality that starts with the very seeds we plant.


    Discover the difference of Toucana – where quality and affordability unite for a taste that speaks of our dedication from cultivation to creation."

  • How much is delivery?

    Toucana Delivers Quality at Your Doorstep: No Hidden Costs


    "At Toucana, we believe that getting our premium products to your doorstep should be as seamless as enjoying them. That's why our delivery comes with a promise – no hidden costs. The price you see is the price you pay.

    Our commitment to transparency extends from our farms to your table. Enjoy the convenience of Toucana's delivery service without any surprise charges. It's all about making your experience with us as straightforward and delightful as our products.

    Experience the ease of Toucana delivery – where quality comes with no extra fees, just the exceptional taste you love."

  • Can I exchange items?

    Toucana's Hassle-Free Exchange Policy


    "At Toucana, your satisfaction is our priority. Yes, you can exchange items hassle-free! We understand that preferences may vary, and we want you to be completely content with your choices.

    Our straightforward exchange policy allows you to swap items within a specified timeframe. Whether it's a change of flavor or a different variant, we've got you covered. Just reach out to our customer service, and we'll guide you through the simple exchange process.

    Toucana is not just about products; it's about ensuring your experience is as delightful as our offerings. Because when you're happy, we're happy. Discover convenience with Toucana – where your satisfaction is our commitment."

  • Do you offer gift cards?

    Give your loved ones the gift of Toucana: We give you gift cards!”**


    "At Toucana, we believe in spreading the joy of fresh experiences and delicious taste. That's why we're excited to introduce the new Toucana Gift Cards! The perfect gift for any occasion, our gift cards allow your loved ones to explore a world of premium frozen fruits, vegetables, crunchy French fries, and refreshing juices."

    Whether it's a birthday, anniversary, or a simple gesture of appreciation, a Toucana gift card opens the door to a delicious journey. Let them taste the exceptional quality and diverse flavors that Toucana is known for.

    Share the goodness with a Toucana Gift Card - because the best gifts are the ones you can taste! Visit our stores or website to get yours today.”